Refunds, Returns & Shipping

Refunds, Returns & Shipping

Delivery Standards (methods, timeframes, restrictions):

All orders are delivered by UPS or USPS depending on what option you choose during the checkout process. Delivery time is subject to type of delivery method you choose. We do not make any guarantees outside of the delivery guarantees provided by the chosen shipping carrier.

Return/Refund Policy:

Any product may be returned within 30 days of purchase for a complete* refund.
*Note: to receive a full refund, all returned items must be in new/unused condition in their original shipping and packaging containers. Shipping costs will not be refunded.

Our Awards

Raven Productions books have received a number of awards including

  • Eric Hoffer Book Award
  • Northeastern Minnesota Book Award
  • Lupine Award
  • Independent Publisher Book Award
  • Midwest Book Award
  • The Moonbeam Children’s Book Award

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